A Client Development Manager is responsible for managing a selection of clients in the US market in the client services team. They are responsible for retaining our clients through providing an excellent level of Account Management, as well as assisting them to grow their accounts. Commercial awareness, negotiation skills and the ability to identify and drive business development opportunities are some of the key skills that we are looking for in this role.

Our client services team work closely with local publisher team to continuously have the best possible publisher and traffic mix for the programs in their portfolios.

• Understand and plan according to the business objectives of each client in a portfolio
• Understand and adapt our products to client tracking capabilities and opportunities
• Report on client KPIs and make recommendations for growth
• Closely monitor all programs on a daily basis and be proactive if accounts are under-delivering to take action in a timely manner
• Be proactive with action plans and proposals of new publisher recruitment
• Seek opportunities to grow clients from a managed to a more profitable optimised program
• Be the first line of support for your client portfolio and publishers connected to their programs
• Create & present forecast, optimisation and development plans for clients
• Deliver against specific client’s KPIs and revenue targets and profitability.
• Promote and sell new product development features to your portfolio of client
• Ensure that all client details, actions and administration are updated in our CRM system
• Manage account receivables and follow up when payments are late

You’re a results-driven professional with strong commercial awareness, prepared to embrace our values: "Make it Happen, Stay Curious, & Achieve Together".

You have excellent communication, presentation and interpersonal skills. Able to handle pressure and passionate about Marketing. At Tradedoubler we all work as one team, so you will be ready to work as a team player, adding value to our business.

• Bachelor’s Degree in digital marketing or related field
• Prior experience in online or affiliate marketing is a plus but not mandatory - we value your ability to learn quickly and adapt to new challenges
• Strong analytical skills, strategic thinking, and the ability to analyse trends
• Excellence in building relationships and working with different teams, publishers and clients
• Demonstrable influencing skills and commercial awareness
• Experience in coordinating and managing a portfolio of clients
• Confidence, communication skills with proven oral and written presentation skills
• Great team worker with strong organisational & multi-tasking skills
• Solutions orientation with strong problem-solving skills
• Management skills with the ability to mentor small teams
• Strong grasp of Microsoft applications: Excel, PowerPoint, Word, Outlook and CRM

Working at Tradedoubler is stimulating, challenging and fun. We pride ourselves in offering an environment where everyone can contribute and make a difference to the success of our business. Our employees come from all over the world, producing a culturally diverse environment where creativity, communication and idea sharing are highly valued.

Salary

Salary range: $80,000 - $100,000 per year, plus an additional bonus incentive

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits:

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Parental Leave
• 401(k) with company matching